 | Terms And Conditions |  |
About Us About Us Netball Factory Shop is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at shop@netballfactoryshop.co.uk
Our Contact details:
Rugby Factory Shop
P.O.Box 8029
Leicester
LE3 7AB
Email: shop@rugbyfactoryshop.co.uk
Orders over £250 dispatched free of charge.International Orders will not qualify for free shipping.Postage charge to be confirmed.International orders are charged at carrier cost, we will inform you via email of charges before dispatch.
Should you decide to return goods ordered, unfortunately you may be charged 10% of the item/s value for restocking unless agreed in advance with our staff. Unfortunately personalised items cannot be returned
The postage is non-refundable. |
Making A Purchase Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment.
We accept Switch, Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. |
Shipping And Handling Orders placed within the Uk currently have one shipping option.
We will despatch your order as quickly as possible. Please allow 28 days for delivery.
Orders over £250 dispatched free of charge.International Orders will not qualify for free shipping.Postage charge to be confirmed.International orders are charged at carrier cost, we will inform you via email of charges before dispatch.
Should you decide to return goods ordered, unfortunately you may be charged 10% of the item/s value for restocking unless agreed in advance with our staff. Unfortunately personalised items cannot be returned
The postage is non-refundable.
You can contact us at:
P.O.Box 8029
Leicester
LE3 7AB |
| Delivery Schedule We deliver your orders soon as possible |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added.
All other orders no tax will be charged. |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee We guarantee your satisfaction.
If you have any problems or queries with the products offered or supplied, please do not hesitate in contacting us.
(See About Us) |
Reaching Us If you need to reach us, please email us at shop@rugbyfactoryshop.co.uk
Alternatively you can write to us at:
Rugby Factory Shop
P.O.Box 8029
Leicester
LE3 7AB
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| Privacy Policy Netball Factory Shop does not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. |
Returns Policy Cancellation of an Item within 7 days: The customer has the right to cancel an order they have received if this is done within 7 days of receiving the order. You can notify us of this by email or letter. If you decide to cancel the order the items will have to be returned by yourself at the customers cost to the following address:
Rugby Factory Shop
P.O.Box 8029
Leicester
LE3 7AB
Postage charge to return an item has to be paid for by the customer.
Should you decide to return goods ordered, unfortunately you may be charged 10% of the item/s value for restocking unless agreed in advance with our staff. Unfortunately personalised items cannot be returned.
If an item has been personalised (I.E. If the item has been printed or is a bespoke made garment) you do not have the right to cancel the order.
The postage cost are non refundable if the order has already been dispatched
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Remittance Terms Goods will be charged to your account on the same day as shipping. |
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